Kazakhstan’s prime minister Olzhas Bektenov has instructed that the country’s akims (heads of local government) should have their work evaluated using key performance indicators (KPIs). These KPIs reflect how well they are able to improve their citizens’ welfare.
The basis for monitoring will be the platform “Digital Family Map,” which tracks the welfare of Kazakh families in five categories, from crisis to prosperity. The work of akims will be evaluated by the dynamics of the families’ transition from the lowest to the highest categories. This system has already received positive feedback from the UN and international institutions.
The “Digital Family Map” platform, introduced in 2022, stores information from various government agencies, allowing proactive state support. Akims must use this tool to plan and implement measures to reduce poverty, unemployment, and hidden employment. Bektenov emphasized the importance of targeted work with families in crisis.
The project “Social Purse,” which ensures transparency and timeliness of state support, was also considered. In the pilot mode, benefits for school meals and medicines are already provided. To compensate for the increase in fuel, lubricants, and commodity gas prices, it plans to launch assistance in purchasing projects on socially significant products, technical rehabilitation equipment for the disabled, and vouchers for socially vulnerable populations.
In addition, the project “Voucher Financing of Preschool Organizations” was presented, aiming to improve the quality of educational services. The state order funds will be transferred to kindergartens only after the parents have chosen them, increasing competition and reducing corruption risks. The Ministry of Education is tasked with completing the pilot project in Taraz and Shymkent and scaling it up from January 1, 2025.
